About The Job

We are seeking an experienced Salesforce Scrum Master / Project Manager to lead Agile delivery across enterprise Salesforce programs.

Key Responsibilities

Scrum Master & Agile Delivery:

Facilitate Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives and Scrum of Scrums.
Drive Agile ceremonies across multiple Salesforce teams and ensure effective adoption of Agile/Scrum principles.
Identify and remove impediments, blockers, dependencies and delivery risks.

Scrum Of Scrums & Dependency Management

Facilitate Scrum of Scrums for large enterprise Salesforce programs involving multiple Agile teams.
Identify and manage cross-team dependencies across Salesforce workstreams.

Project Management

Take ownership of Project Management activities when required.
Manage scope, schedule, resources, dependencies, risks, issues, milestones and delivery commitments.

Salesforce Ecosystem Knowledge

Maintain strong practical understanding of the Salesforce ecosystem and platform fundamentals.
Communicate effectively with Salesforce technical teams without requiring hands-on development expertise.

Release & Delivery Management

Support Salesforce release planning and coordinate activities across multiple releases and deployments.

Enterprise & Large-Team Coordination

Work with large enterprise clients and geographically distributed teams.
Manage competing priorities across multiple Salesforce workstreams.

Agile Governance & Reporting

Track and report Agile metrics including velocity, sprint predictability, throughput, cycle time and burndown.
Prepare delivery dashboards, status reports and governance updates.

Stakeholder Management

Act as a key communication point between delivery teams and client stakeholders.
Facilitate difficult conversations, escalations, conflicts and competing priorities.

Required Skills And Qualifications

8+ years of overall experience with strong experience as a Scrum Master in Salesforce environments.
Strong experience working within the Salesforce ecosystem.
Strong understanding of Salesforce Administration concepts.
Good understanding of Salesforce Sales Cloud and Service Cloud.
Strong knowledge of Agile/Scrum methodologies.
Strong experience facilitating Scrum ceremonies and Scrum of Scrums.
Experience coordinating multiple Scrum teams and large Salesforce programs.
Strong dependency, risk, issue and escalation management skills.
Strong experience with Jira, Confluence and Agile delivery tools.
Strong client-facing and stakeholder management Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) - Preferred.
Salesforce Certified Administrator - Preferred.
SAFe Certification - Good to have.
PMP / PRINCE2 - Good to have.

(ref:hirist.tech)

Algoworks - Salesforce Scrum Master - Project Management