Algoworks - Salesforce Scrum Master - Project Management

About The Job

We are seeking an experienced Salesforce Scrum Master / Project Manager to lead Agile delivery across enterprise Salesforce programs.

Key Responsibilities

Scrum Master & Agile Delivery:

• Facilitate Daily Stand-ups, Sprint Planning, Backlog Refinement, Sprint Reviews, Retrospectives and Scrum of Scrums.
• Drive Agile ceremonies across multiple Salesforce teams and ensure effective adoption of Agile/Scrum principles.
• Identify and remove impediments, blockers, dependencies and delivery risks.
  
  

Scrum Of Scrums & Dependency Management

• Facilitate Scrum of Scrums for large enterprise Salesforce programs involving multiple Agile teams.
• Identify and manage cross-team dependencies across Salesforce workstreams.
  
  

Project Management

• Take ownership of Project Management activities when required.
• Manage scope, schedule, resources, dependencies, risks, issues, milestones and delivery commitments.
  
  

Salesforce Ecosystem Knowledge

• Maintain strong practical understanding of the Salesforce ecosystem and platform fundamentals.
• Communicate effectively with Salesforce technical teams without requiring hands-on development expertise.
  
  

Release & Delivery Management

• Support Salesforce release planning and coordinate activities across multiple releases and deployments.
  
  

Enterprise & Large-Team Coordination

• Work with large enterprise clients and geographically distributed teams.
• Manage competing priorities across multiple Salesforce workstreams.
  
  

Agile Governance & Reporting

• Track and report Agile metrics including velocity, sprint predictability, throughput, cycle time and burndown.
• Prepare delivery dashboards, status reports and governance updates.
  
  

Stakeholder Management

• Act as a key communication point between delivery teams and client stakeholders.
• Facilitate difficult conversations, escalations, conflicts and competing priorities.
  
  

Required Skills And Qualifications

• 8+ years of overall experience with strong experience as a Scrum Master in Salesforce environments.
• Strong experience working within the Salesforce ecosystem.
• Strong understanding of Salesforce Administration concepts.
• Good understanding of Salesforce Sales Cloud and Service Cloud.
• Strong knowledge of Agile/Scrum methodologies.
• Strong experience facilitating Scrum ceremonies and Scrum of Scrums.
• Experience coordinating multiple Scrum teams and large Salesforce programs.
• Strong dependency, risk, issue and escalation management skills.
• Strong experience with Jira, Confluence and Agile delivery tools.
• Strong client-facing and stakeholder management Certified ScrumMaster (CSM) / Professional Scrum Master (PSM) - Preferred.
• Salesforce Certified Administrator - Preferred.
• SAFe Certification - Good to have.
• PMP / PRINCE2 - Good to have.
  
  

(ref:hirist.tech)