Communication

Proficiency in call handling with the ability to manage multiple calls effectively, Basic problem-solving abilities and the capability to troubleshoot customer issues effectively, Demonstrated good communication skills suitable for coordinating with international clients, Excellent active listening skills to accurately interpret client requirements and offer tailored solutions, Experience in international voice process operations managing and resolving client issues, Excellent written and verbal communication skills in English, Strong customer support skills with a focus on understanding and meeting client needs

Spanish Language Certification B2 Level, Strong communication skills in Spanish