Service Level Management, Servicenow, Apis, Power Bi, PowerShell, Itil, Incident Management, Problem Management, Service Request Management, Azure, Python, AWS, generative AI solutions, IT4IT reference architecture, PagerDuty, xMatters, Change Enablement, low-code tools, AI agents, Availability Management

mimecast , mailmarshal , Proofpoint, Powershell, Cloud Security, Scrum, Identity Management, Itil, Enterprise Vault, Python Scripting, Agile, Lean, SMTP Gateways, Purview, DevOps model, MS Technology Stack, Exchange Hybrid deployments, Entra AD, Journaling and Compliance solutions, Exchange Online Integrations, Hybrid Directory Services, Global-Relay, API integrations

Web Services, Version Control Tools, Software Development Life Cycle, Qa, automation, API performance testing, Requirements Management, Systems Integration, Performance Testing Tools, Integration Tests, backend validation, API testing tools, test case management tools, Analytical Skills, quality engineering, software validation, API automation tools, agile principles, cloud platforms, API integration testing, test strategy planning, Troubleshooting, AI-assisted engineering, project management tools

.NET, Java, Sdlc, C#, Unix, SSIS, Agile, Debugging, Itil, Tableau, Scripting, ETL processes

Internet Information Services (IIS), Windows Server Administration, Appdynamics, Logicmonitor, Root Cause Analysis, ITIL best practices, Monitoring server uptime, performance metrics, Troubleshooting system issues, Alert management, SQL databases, Azure Monitor

Java, Test Reporting, Appium, Automation testing, JIRA, TestNG, Confluence, Rest Assured, Software Testing Life Cycle, Selenium, Rally, Scrum, Defect Management, Test Planning, Uat Testing, Lean, Safe, Mobile automation tools, extreme programming

Pingfederate, C#, SSL, Agile, Java, DevSecOps, Saml, Itil, Oauth, PowerShell, Ldap, Tls, Waterfall, Azure Ad, Sso, MFA, PingID MFA, Microsoft Entra ID, Active Directory, Certificate lifecycle management, Ping Directory, SCIM, OIDC