Enterprise Business Solutions

Role	Regional Manager
Location	Across India
Number of Positions
Reporting Relationships	Business Head
Position Grade	M7/M8

Job Profile

Drive end-to-end sales, onboarding, and portfolio growth thru dedicated team of

Assistant Product Sales Managers/PSMs, Senior Product Sales Managers & Area Managers for Merchant Acquiring (POS/EDC, Bharat QR, UPI) and Cash Management solutions (Collections, Payments, Escrow-Capital & Non-Capital Market Deals, Digital Integrations) across assigned verticals and mapped branches/relationship teams. The role combines new acquisition, solutioning & integration, and portfolio retention with strong collaboration across internal stakeholders & support Corporate/CA customers dealing with Consumer, Commercial Bank & Wealth verticals

Key Responsibilities

Regional Manager shall spearhead the team of Assistant Product Sales Managers/PSMs,

Senior PSMs & AMs managing the below responsibilities in their regions :

1) Business Development & Lead Generation

Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.
Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.
Generate independent leads via references, market mapping, and networking target priority industries/sectors with tailored propositions.
- Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
- Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance
- Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.

2) Onboarding, Activation & Portfolio Management

Coordinate with operations/implementation for seamless go-live ensure activation and throughput (TPV/collections).
Build deep client relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.

3) Enablement, Training & Marketing Support

Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.
Conduct system demos for Potential & Existing clients run visibility campaigns and provide marketing collaterals to drive penetration.

4) Risk, Compliance & Governance

Ensure KYC/AML and documentation standards are met maintain AOF accuracy and policy adherence.
Explain chargebacks/fraud risks for all product offering and follow audit/compliance
requirements throughout deal lifecycle.

Key Performance Indicators (KPIs)

New acquisitions: POS/QR terminals, CMS mandates
Activation & throughput: TPV, fee realization.
Penetration: Product adoption across mapped branches/segments.
Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.
Risk & compliance: Zero critical audit findings KYC accuracy.

Qualifications & Experience

Minimum 15-16 years of experience in managing Liabilities/POS/CMS Business with a reputed bank / acquirer
MBA preferred (Engineering + MBA is an advantage)
Proficient in MS Office (Word, Excel, PowerPoint)
Strong written and verbal communication in English

Skills & Competencies

Strong sales orientation self-starter with high energy and proactive & leader approach.
Market savvy with solid networking analytical and practical with troubleshooting aptitude.
Excellent interpersonal, negotiation, presentation, and planning skills.
Detail-oriented, tenacious yet diplomatic comfortable working under pressure and meeting tight deadlines.
Capable of handling large team of more than 100 people
Sound analytical and logical reasoning capabilities.

Regional Sales Manager_BRANCH BANKING_0733_8087_1100031