Java, Red Hat Linux, Dynatrace, React Native, Splunk, Sql, AWS, Automation and scripting, Networking fundamentals

Confluence, JIRA, Salesforce

Datadog, Appdynamics, Linux, BMC Helix, PowerShell, Bash, Splunk, Windows, Azure, Python, AWS

Incident Management, Scripting, Application Management, Change Management, Service Delivery, Automation, Sql, Release Management

.NET, REST, Xml, Mulesoft, Soap, Json, Itil, Xslt, Sql, Web Services, HTML debugging, SaaS-based B-B applications

Itil, Printer Support, Servicenow, "Quality Analyst", "Technical Support", "Service Desk", "Call Audit", "Call Monitoring", "QC Tools", "Root Cause Analysis", Rca, Sig sigma, "Outlook Configuration", "Active Directory"