Customer Service, Insurance, Securities Brokerage Operations

google sheets , Excel, customer service, Customer Support, Email

Gdpr, Workday, advanced Excel, Data Governance, Data Operations, HCM systems, Data Analysis, Business Analysis, employee data management, process improvement, data integrations, Production Support, DSARs

Service Improvement, Chatbot, Case Management, HR Systems, Digital Continuous Improvement Mindset, Customer Service Excellence, Process Optimization, AI-assisted tools, AI-Enabled, Process Execution, Knowledge Management

Service Improvement, Case Management, HR Systems, Customer Service Excellence, Digital Continuous Improvement Mindset, Process Optimization, chatbot solutions, Process Execution, Knowledge Management

Workday HCM modules, Recruiting, Workday configuration, EIB Integration, Business Process, Benefits, Core Compensation, Security, Reporting, Workday reporting, Learning, Workday Report Writer, Core HCM, Dashboard Hubs, Advanced Compensation, Prism Analytics, Talent Performance

Saas, Peoplesoft Hcm, Workday, Avature Configuration Specialist, Taleo, Avature

Ms Office, Multitasking, Holiday operations, Travel booking systems, Customer service, Sales negotiation