Role description

A.Position Overview

Position Title	Manager
Department	Digital Business Unit
Level/ Band

Role Summary:

Support the Actuarial function as a member of either the Statutory Valuation or Shareholder Reporting team, delivering accurate and timely actuarial reporting, analysis, and business insights. Responsibilities include managing statutory reserves and solvency assessments, asset share and bonus supportability analysis, surplus reporting, Market Consistent Embedded Value (MCEV) calculations, analysis of MCEV movements, and business planning activities. The role contributes to regulatory compliance, financial reporting integrity, and strategic decision-making through high-quality actuarial analysis and stakeholder engagement

B.Organizational Relationships

Reports To	Manager/Senior Manager
Supervises	NA

Job Dimensions

Geographic Area Covered	Mumbai & Thane ( Job Location : - Thane HO &Turbhe )
Stakeholders Internal	Call Center-Internal , BIU Analytics, UW Team, Medical Management Team,IT , Other stakeholders if any
Stakeholders External	Call Center Vendors & Other Partners

C.Key Result Areas

Reporting

Understand end to end business flow of Websales channel

Regular stock taking of submitted policies

Identify various reason causing delay in issuances @ call center level @ TALIC Level.

Coordinate with NBT Team to clear policies from NBT Bucket

Coordinate with Medical Management Team to align medicals of customers @ preferred location

Coordinate with UW Team to clear NB Queries

Liaison between outsourced calling unit & internal TALIC Dept. to clear pendancies

Circulate updated MIS as per requirement

Timely update to team on TELE MER Guidelines , Medicals Guidelines , NBT Checklist to sure 80% FTR

Frequent visit to call center to drive education series on above matters

D.Skills Required

Technical	.Insurance, Life insurance, Telesales
Behavioral
	Essential	Desired
Interpersonal skills	.
Communication skills	.
Creative thinking skills		.
Supervising / Leadership skills		.
Teamwork Skills	.
Influencing skills		.
Relationship Building skills	.
Decision making skills		.

E.Incumbent Characteristics

Essential

Desired

Qualification

Graduate

Post Graduate - MBA/Exe. MBA (Preferably in Marketing or Operations )

Experience

2-7 years of experience in life insurance

3-5 years of experience issuance management processes

Online life insurance business management will be added advantage.

Disclaimer:
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Manager - Digital Business Unit