Root Cause Analysis (RCA), Requirement Gathering, Financial Services, Business Process Modelling, AI-assisted analysis tools, BRD Creation, Agile delivery, User Story Writing

Confluence, Scrum, Agile, User Stories, Uat, Jira, Frd, Brd, Credit Lifecycle, Acceptance Criteria, Fit-Gap Analysis, Process Mapping, Business Analysis, Salesforce, Loan Origination, nCino

bizagi , Jira, Sql, Bpmn, Agile, Sql Procedures, Devops, Tfs, Balsamiq, Ms Office, Lucid Chart, Microsoft Visio

Business Process mapping and engineering, Magento platform, eCommerce and retail brand experience, Analysis and design of systems package integration and bespoke development, Changes to Front End and Back End across functional, Production of high quality user stories and acceptance criteria, Agile software delivery

Sdlc, Agile, Waterfall, JIRA, Confluence, Process Mapping

MS Visio, Agile, Excel, Process Modelling, Signavio, Powerpoint, Lean Six Sigma, Data analysis and modelling