Windows OS, Lan, Wi-Fi, internet connectivity

VMware, O365, Itsm, Intune, Exchange Admin, Windows, Itil, Ms Office, Basic Networking, Cmdb, Firewalls, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, EDR, Client setup troubleshooting, Microsoft MDM, Proxy concepts

Networking, Switches, Dns, Office 365, DHCP, Vpn, Windows 10, Tokens, Routers, Citrix, Group Policy, Firewalls, backup tools, Hotspots, ManageEngine Desktop Central, Windows 365, virtual desktop administration, Cisco AnyConnect, Microsoft Entra ID, Windows Autopilot, Ip, Active Directory, CrowdStrike, MDM policies, Microsoft Endpoint Manager Intune, endpoint security practices, WiFi

Backup Management, Desktop support, Asset Management, Office 365, Ticketing Tool, Ms Outlook, Voice support, Remote technical support, Windows Operating System, IMAC process, Desktop network troubleshooting

Windows, Servicenow, Vpn, Macos, Wi-Fi, Microsoft Endpoint Manager, Jira Service Management

Remote Support, Desktop Support, Outlook Configuration, Windows Application

Ticket handling end-user support, Basic networking knowledge LAN IP Wi-Fi, Desktop Laptop hardware software troubleshooting, Windows OS installation configuration support, Printer scanner peripheral support