About Cyware

Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.

What You Will Do

Write technical documentation, including overviews, how-to guides, user guides, API documentation, release notes, technical support guides, product user guides, firmware/software guides, white papers, operational procedures, manuals, easy to understand user interface text, online help guides, video tutorials, and developer guides
Organize existing documents, identify documentation gaps, and drive new projects while keeping a focus on customer need
Define documentation requirements and work with engineers to create and update internal and external documentation
Manage multiple competing priorities in a fast-paced, constantly changing environment
Edit, clarify, and enhance documents written by engineers
Support agile delivery of high-quality documentation and content in sync with monthly product releases
Collaborating with different stakeholders to constantly improve the quality of your deliverables

What We Are Looking For

Bachelor's degree or equivalent with practical experience in the software industry
3+ years of experience as a technical writer, editor, with a focus on software or workflow applications
Experience with cybersecurity products is a plus
Outstanding skills in writing about complex technical and business subjects to a variety of audiences
Experience researching and writing effective documents for developers and architects
Ability to conceptualize, and execute projects with a strong bias for action and the ability to prioritize/meet deadlines
Experience writing and reviewing content in US English
Excellent oral, written, analytical, and organizational skills
Detail-oriented, with the ability to think and write in context with the target reader or product user in mind
Ability to be self-directed and work independently, yet equally comfortable contributing in a global team environment
Strong technical writing knowledge and information mapping skilla
Experience working in an Agile content development environment
Experience in writing online help and knowledge-based articles
Experience with web-based and mobile products
Experience in content review and localization
Experience with a markup language such as HTML or XML

You'll love working at Cyware because

We'll invest in your career. Our company's growing quickly, and we'll give you the opportunity to do the same
We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here

Sr. Technical Writer