About Cyware
Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security teams. Cyware is widely deployed by enterprises, government agencies, and MSSPs, and is the leading threat intelligence sharing platform for global ISACs and CERTs.
What You Will Do
- Write technical documentation, including overviews, how-to guides, user guides, API documentation, release notes, technical support guides, product user guides, firmware/software guides, white papers, operational procedures, manuals, easy to understand user interface text, online help guides, video tutorials, and developer guides
- Organize existing documents, identify documentation gaps, and drive new projects while keeping a focus on customer need
- Define documentation requirements and work with engineers to create and update internal and external documentation
- Manage multiple competing priorities in a fast-paced, constantly changing environment
- Edit, clarify, and enhance documents written by engineers
- Support agile delivery of high-quality documentation and content in sync with monthly product releases
- Collaborating with different stakeholders to constantly improve the quality of your deliverables
What We Are Looking For
- Bachelor's degree or equivalent with practical experience in the software industry
- 3+ years of experience as a technical writer, editor, with a focus on software or workflow applications
- Experience with cybersecurity products is a plus
- Outstanding skills in writing about complex technical and business subjects to a variety of audiences
- Experience researching and writing effective documents for developers and architects
- Ability to conceptualize, and execute projects with a strong bias for action and the ability to prioritize/meet deadlines
- Experience writing and reviewing content in US English
- Excellent oral, written, analytical, and organizational skills
- Detail-oriented, with the ability to think and write in context with the target reader or product user in mind
- Ability to be self-directed and work independently, yet equally comfortable contributing in a global team environment
- Strong technical writing knowledge and information mapping skilla
- Experience working in an Agile content development environment
- Experience in writing online help and knowledge-based articles
- Experience with web-based and mobile products
- Experience in content review and localization
- Experience with a markup language such as HTML or XML
You'll love working at Cyware because
- We'll invest in your career. Our company's growing quickly, and we'll give you the opportunity to do the same
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here
