lms administration , Learning technologies, Customer Service, Data Analysis, Process analysis and documentation

Servicenow, Excel, multiple ERP systems, Process Mapping, Ms Office Applications, continuous improvement initiatives

Servicenow, Reporting Tools, Workday people processes and functionality, Microsoft Office Applications

contract lifecycle management , Servicenow, Power Platform, Cybersecurity, Legal Operations, Compliance, Privacy, OneTrust, AI governance, digital technology

Servicenow, Citrix, Windows 10, Microsoft Azure 365 applications and services, Windows Server OS, Help Desk Service Desk experience, Entra ID, Azure Virtual Desktop AVD, Active Directory, Vmware HorizonView

Servicenow, SAP, Windows, D365, Salesforce, Vology, Google, BI applications, JIVS

Servicenow, SAP, HR management methods and tools

Servicenow, Cloud Services, Incident Management, Cybersecurity, Dynatrace, Splunk, Virtualization, AI Ops, Operational Analytics, ITIL 4 Foundation

Servicenow, Grafana, Jira, investigating, B2B SaaS, Salesforce, resolving complex technical issues, Technical Support, Product Support, Troubleshooting