ticketing systems , online support , basic office software, CRM Tools, Customer Support, Customer Service, Technical Support

Salesforce, Basic Computer Knowledge, CRM or ticketing tools, zendesk, Freshdesk

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Online Chat, Live Chat, International Chat Process, Email Support, Customer Executive, non voice

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Voice support, Customer Service, crm software, Voice

Customer Support, international BPO operations, English Communication, CRM Tools, customer query handling, upselling

Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis

Problem-solving, Organizational Skills, Time Management, Customer Service, Customer Support