automation studio , Apis, Uat, User Stories, Salesforce Crm, Sql, Requirements Gathering, Brd, Salesforce Marketing Cloud, Frd, Agile, Scrum, Marketing Cloud integrations, AMPscript, Data Extensions, SFMC Journey Builder, Marketing Cloud Connect, Process Mapping, Email Studio, Salesforce Data Cloud

Salesforce Configuration, Advanced Excel, Salesforce Admin, JIRA, Testing and Quality Assurance, Report and Dashboard Creation, Data Analysis, Microsoft Office Suite

Salesforce Cpq, Salesforce Sales Cloud, Salesforce Flow, Salesforce Business Analyst, MuleSoft integration, Order-to-Cash OTC processes

uat coordination , Process Modelling, Requirements Traceability, Jira, Confluence, Azure DevOps, Salesforce, Agile delivery, change analysis, Salesforce objects, user-story writing, process-modelling applications, backlog refinement, acceptance-criteria definition, CRM

contract lifecycle management , User Stories, Test Cases, use cases, Salesforce, pricing waterfalls, AI tools, quoting workflows, process flows, acceptance criteria, Apttus Conga CPQ, dependency management, requirements synthesis, MuleSoft integration patterns, CPQ transformation, configuration logic

Marketing Cloud, Experience cloud, Tableau CRM, Agile software development lifecycle, Salesforce platform fundamentals, Sales and Service cloud, Sales Services Marketing community cloud

Confluence, Service Cloud, Sales Cloud, Scrum, Jira, Salesforce Crm, Lightning Experience, Salesforce platform capabilities

Defect Tracking, Incident Management, Jira, Salesforce Crm, Testing, Business Analysis, Documentation

Agile Scrum, Financial Services Cloud, Underwriting, Salesforce Certified Business Analyst, Claims, CRM

Sql, Excel, Jira, Sales Cloud, Agile Methodologies, Service Cloud, process-mapping documentation tools, Salesforce, Experience Community Cloud, Visio