Upselling, Sales, Basic Computer Skills, Customer service, Crm Systems

ticketing systems , Salesforce Crm, Automation, Generative AI, Admin portals, Workflow tools, Process Documentation, AI-assisted workflows, SLA tracking, Case volume analysis

Netsuite, Microsoft Excel, Salesforce, Billing processes, Month-end activities, ERP or financial management system, Credit notes, Reconciliations, Crm Systems

Sql, Ms Excel, data analysis tools, Crm Systems