Ms Excel, Advanced Excel, MIS reporting, Tally accounting software, Tds, Gst, CRM or billing platforms

Excel, Client Communication, Issue Resolution, Account Management, Process Improvement, Reporting, CRM

Sales and Market Segmentation techniques, CRM tools and software, Project Management Skills, Analytical Skills

Analytical skills to monitor CRM data identify trends and suggest improvements, Proficient in CRM tools and software including enquiry tracking follow-up management and escalation protocols