Monitoring Tools, Grafana, Datadog, Sql, Gcp, Cloudwatch, Javascript, Linux, Docker, Postman, Rest Apis, Azure, Python, Kubernetes, AWS, production incident management, application logs, API troubleshooting

Microsoft Office, System Installation, Replacement of spare parts, Troubleshooting, Diagnostic imaging equipment, Networking Infrastructure, System configuration and debugging

Project Management, Technical knowledge of equipment products, Problem-solving, Troubleshooting, Service Management, Relevant industry certifications or training, Customer service

Web Applications, Network Support, customer advocacy, Ticketing, Technical Support, Customer Services