Key Responsibilities:

Job Title Windows Administrator Desktop Support
Experience 2 Years
Location Bangalore Any Location
Employment Type Full Time
Job Summary
We are seeking a skilled and proactive Windows Administrator with strong Desktop Support and Troubleshooting expertise to join our IT team
The ideal candidate should have a minimum of 2 years of hands on experience in managing Windows operating systems end user support hardware and software troubleshooting Active Directory administration and IT infrastructure support
The candidate will be responsible for ensuring smooth operation of desktop systems providing technical assistance to users and maintaining Windows based environments
Key Responsibilities
Windows Administration
Install configure and maintain Windows 10 11 operating systems
Manage user accounts groups and permissions through Active Directory
Perform regular system updates patch management and security compliance checks
Monitor system performance and resolve operating system related issues
Maintain domain joined systems and troubleshoot Group Policy issues
Desktop Support
Provide L1 L2 technical support for desktops laptops printers and peripheral devices
Troubleshoot hardware software network VPN and application related issues
Diagnose and resolve incidents through ticketing tools within defined SLAs
Install configure and support business applications and productivity tools
Support user onboarding offboarding and workstation setup activities
Troubleshooting Incident Management
Investigate and resolve Windows operating system errors and performance issues
Troubleshoot Office 365 Outlook Teams OneDrive and other Microsoft applications
Perform root cause analysis for recurring technical issues
Escalate unresolved issues to appropriate teams and track resolution
Asset Documentation Management
Maintain inventory of IT assets and software licenses
Document troubleshooting steps standard operating procedures and knowledge base articles
Ensure compliance with company IT policies and security standards
Required Skills
Technical Skills
Strong knowledge of Windows 10 11 administration
Experience with Active Directory Group Policy DNS DHCP and Windows Server basics
Good understanding of Microsoft 365 administration and support

Preferred Skills:

Technology->Microsoft Technologies->Windows Server,Technology->Infrastructure-Transformation->Desktop Virtualization and optimization

Windows Admin