Windows Admin

Key Responsibilities:

• Job Title Windows Administrator Desktop Support
• Experience 2 Years
• Location Bangalore Any Location
• Employment Type Full Time
• Job Summary
• We are seeking a skilled and proactive Windows Administrator with strong Desktop Support and Troubleshooting expertise to join our IT team
• The ideal candidate should have a minimum of 2 years of hands on experience in managing Windows operating systems end user support hardware and software troubleshooting Active Directory administration and IT infrastructure support
• The candidate will be responsible for ensuring smooth operation of desktop systems providing technical assistance to users and maintaining Windows based environments
• Key Responsibilities
• Windows Administration
• Install configure and maintain Windows 10 11 operating systems
• Manage user accounts groups and permissions through Active Directory
• Perform regular system updates patch management and security compliance checks
• Monitor system performance and resolve operating system related issues
• Maintain domain joined systems and troubleshoot Group Policy issues
• Desktop Support
• Provide L1 L2 technical support for desktops laptops printers and peripheral devices
• Troubleshoot hardware software network VPN and application related issues
• Diagnose and resolve incidents through ticketing tools within defined SLAs
• Install configure and support business applications and productivity tools
• Support user onboarding offboarding and workstation setup activities
• Troubleshooting Incident Management
• Investigate and resolve Windows operating system errors and performance issues
• Troubleshoot Office 365 Outlook Teams OneDrive and other Microsoft applications
• Perform root cause analysis for recurring technical issues
• Escalate unresolved issues to appropriate teams and track resolution
• Asset Documentation Management
• Maintain inventory of IT assets and software licenses
• Document troubleshooting steps standard operating procedures and knowledge base articles
• Ensure compliance with company IT policies and security standards
• Required Skills
• Technical Skills
• Strong knowledge of Windows 10 11 administration
• Experience with Active Directory Group Policy DNS DHCP and Windows Server basics
• Good understanding of Microsoft 365 administration and support

Preferred Skills:

Technology->Microsoft Technologies->Windows Server,Technology->Infrastructure-Transformation->Desktop Virtualization and optimization