Sikich is seeking a Network Administrator is responsible for administering, managing, and securing the company's infrastructure across India and US operations. This is a hands-on, infrastructure-focused role spanning on-premises systems, Microsoft 365, and Azure cloud services, while maintaining local network elements in India and providing support to US-based systems. The role requires a strong working command of Windows Server, Microsoft 365 administration, Azure cloud infrastructure, and network appliances.

About the firm

Sikich (www.sikich.com) is a global company specializing in technology enabled-professional services. Sikich draws on a diverse portfolio of technology solutions to deliver transformative digital strategies and ranks as one of the largest CPA firms in the United States. Our dynamic environment attracts top-notch employees who enjoy being at the cutting edge and seeing every day how their work makes a difference.

Job Responsibilities

Serve as primary point of contact for critical outages and alerts, triaging and resolving issues with a sense of urgency.
Install, configure, troubleshoot, and maintain network equipment — switches, routers, firewalls, VPNs, cabling, and related physical infrastructure.
Support Windows Server environments including administration, maintenance, and troubleshooting.
Troubleshoot and validate end-to-end reachability and system health — from endpoint, network, and compute, through to the application.
Monitor logs and alert systems to identify and respond to issues proactively.
Document troubleshooting steps, resolutions, and configuration changes for the knowledge base and audit purposes.
Provide incident response and coordination with other departments and external vendors when necessary.
Support Azure infrastructure including Azure Virtual Desktop (AVD), Azure vWAN, and Azure Firewall
Support Microsoft 365 services including Entra Id, Conditional Access, Intune, Exchange Online and Teams.
Support identity lifecycle tasks – user provisioning, deprovisioning, and access requests.
Participate in other IT infrastructure related projects and tasks.
Provide tier-2 and tier-3 escalated support, managing and resolving tickets sent to the Infrastructure queue.
Serve as the lead technical resource for the India IT team, offering technical mentorship, guidance and knowledge sharing to junior staff.

Requirements for Successful Candidate

Bachelor's degree in Computer Science, Information Technology, or related field.
Minimum 8 years of experience in network administration or IT infrastructure support.
Working knowledge of and hands-on experience with networking concepts including TCP/IP, switches, routers, firewalls, access points, VLANs, and DNS/DHCP.
Experience with Windows Server administration.
Experience with Azure cloud services and infrastructure.
Experience with Microsoft 365 including Entra Id, Conditional Access, SSO, Intune, and Teams
Ability to leverage PowerShell or Python and other CLI's for system administration, automation, and task execution.
Strong troubleshooting and analytical skills with methodical problem-solving approach.
Clear communication skills with ability to explain technical issues and solutions to non-technical users.
Strong documentation skills and attention to detail.
Ability to work independently and take ownership of infrastructure issues.
Capability to prioritize and manage multiple issues in a fast-paced environment.
Willingness to provide off-hours support for critical US infrastructure issues.
Comfort working with networking equipment and cabling.

Benefits of being a part of the team

Family Health Insurance including parents

Life & Accident Insurance

Maternity/paternity leave

Performance-based incentives

Referral Bonus program

Exam Fee Reimbursement Policy

Indian festival holidays

5 days working week

Meals facility

Doctor's consultation