About This Role

A technically strong production support role for an engineer who combines coding proficiency with operational instinct. You will work within a team of engineers and analysts, debugging production issues, managing ticket resolution, and ensuring system stability. On-call rotation is required including weekend support with weekday comp offs.

What You Will Do

Triage technical and functional issues as a key team contributor alongside engineers and analysts
Manage day-to-day ticket queues using coding skills, not just coordination
Debug production issues using Java and Spring Boot, root cause analysis and resolution
Monitor operational trends and job queues; respond to job failures and system anomalies
Execute regression checkouts, both ad hoc and planned release cycles
Create, coordinate, and track resolution of engineering stories required to fix production tickets
Perform data mining for production checkouts and ad hoc data research
Support release checkout POCs and coordinate with development and release teams
Participate in on-call support rotation, available for either of two shifts; weekend rotation with weekday comp offs

What You Need to Succeed

6+ years of experience in application development or maintenance
College degree (Bachelor's) in a related technical or business field, or equivalent experience
Working knowledge of TypeScript, Java, and MongoDB
Ability to understand and navigate complex architectural systems
Strong analytical skills with demonstrated ability to perform root cause analysis and suggest rectification

What Will Give You an Edge

BE or MCA degree preferred
Exposure to production environment operations
Familiarity with cloud-based architectures and their application in complex systems
Passion for operational analysis and learning in fast-changing environments

What Qfyre Offers

Strong technical environment with experienced engineering peers
Clear career path from production support to application development
Competitive compensation with structured on-call allowance
Flexible on-call structure with compensatory time off

Skills and Technologies

JavaSpring BootMongoDBProduction SupportTypeScript

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Application Support Engineer

Production Support Engineer, Java and Application Operations