Active Listening, Customer Service, Technical Support, Problem Solving, Email Communication

Troubleshooting, Technical support

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Written Communication, CRM ticketing systems, Multitasking, Problem-solving

Problem-solving

Ticketing Tools, Zoho, Jira, Excel, Reporting Tools, Helpshift, intercom, Data Entry

online support , Customer Support, Customer Service, Technical Support, Customer Satisfaction, Issue Diagnosis

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

technical proficiency , Voice Clarity, Customer Service, Active Listening, Problem Solving, Time Management, Multitasking, crm software, Adaptability, Empathy

Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis