Desktop Support, Dns, Dhcp, It Support, Active Directory

Servicenow, Jira, Microsoft Intune, Vpn, Macos, Cisco Ccna, Windows 10, Microsoft Certified Modern Desktop Administrator Associate, Wi-Fi, Active Directory, Cisco Webex, zendesk, Microsoft Azure Fundamentals, extron, Jamf Pro

Servicenow, Sql, Office 365, Itil Processes, Jira, Windows OS, Freshservice, Active Directory, ITSM tools

Microsoft Intune, Outlook, Office 365, Confluence, Jira, OneDrive, Microsoft Teams, Atlassian tools, JSM, Autopilot

Servicenow, DHCP, Microsoft 365, Vpn, Azure Ad, Dns, Itil, Windows 10, Networking Fundamentals, ITSM tools, Active Directory

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

and Linux., Macos, Strong knowledge of desktop operating systems, including Windows

O365, VMware, Itsm, Intune, Exchange Admin, Windows, Ms Office, Itil, Basic Networking, Cmdb, Firewalls, Active Directory, DLP Tools, Troubleshooting, Citrix workspace, Client setup troubleshooting, EDR, Microsoft MDM, Proxy concepts