Role Overview

We are looking for a Engineer (Regional Lead) – Field Applications to join our Field Engineering team supporting the on-site deployment, commissioning, and support of Autonomous Mobile Robot (AMR) systems at customer locations across north and west of India. In this role, you will handle a team of up to 10 members and look into installation, breakdown troubleshooting, and performance monitoring of deployed AMR platforms, working closely with internal technical teams and on-site operators.

This is a hands-on, travel-intensive role for someone who enjoys solving practical field problems, training operators on the ground, and keeping AMR systems running reliably in real industrial environments.

Responsibilities

Install and commission AMR systems at customer sites, supporting initial setup, testing, and validation of operations.
Attend breakdown calls and troubleshoot hardware, software, and operational issues on deployed systems.
Coordinate with internal technical teams to diagnose and resolve field issues.
Monitor AMR performance to ensure maximum utilization and uptime across sites.
Train operators and supervisors on safe and effective AMR usage.
Support adherence to SOPs and operational best practices at customer locations.
Maintain field visit records, issue logs, and service documentation for each site.
Travel to customer sites as required to support deployment and service needs.

Qualifications

Diploma in Robotics/ Mechatronics Engineering or a related discipline - 5 years of relevant experience – immediate joiners only.
Basic understanding of mechatronics systems and electrical, mechanical, and control fundamentals.
Familiarity with sensors, motors, and automation concepts used in AMR platforms.
Basic exposure to Python, C++, and Ubuntu OS terminal commands.
Ability to troubleshoot hardware, software, and operational issues under guidance.
Willingness to travel extensively for site deployment and service support.
Good communication skills for operator interaction and training, with a strong learning attitude.

Field Application Engineer (Regional Lead - West and North)