Field Application Engineer (Regional Lead - West and North)

Role Overview

We are looking for a Engineer (Regional Lead) – Field Applications to join our Field Engineering team supporting the on-site deployment, commissioning, and support of Autonomous Mobile Robot (AMR) systems at customer locations across north and west of India. In this role, you will handle a team of up to 10 members and look into installation, breakdown troubleshooting, and performance monitoring of deployed AMR platforms, working closely with internal technical teams and on-site operators.

This is a hands-on, travel-intensive role for someone who enjoys solving practical field problems, training operators on the ground, and keeping AMR systems running reliably in real industrial environments.

Responsibilities

• Install and commission AMR systems at customer sites, supporting initial setup, testing, and validation of operations.
• Attend breakdown calls and troubleshoot hardware, software, and operational issues on deployed systems.
• Coordinate with internal technical teams to diagnose and resolve field issues.
• Monitor AMR performance to ensure maximum utilization and uptime across sites.
• Train operators and supervisors on safe and effective AMR usage.
• Support adherence to SOPs and operational best practices at customer locations.
• Maintain field visit records, issue logs, and service documentation for each site.
• Travel to customer sites as required to support deployment and service needs.

Qualifications

• Diploma in Robotics/ Mechatronics Engineering or a related discipline - 5 years of relevant experience – immediate joiners only.
• Basic understanding of mechatronics systems and electrical, mechanical, and control fundamentals.
• Familiarity with sensors, motors, and automation concepts used in AMR platforms.
• Basic exposure to Python, C++, and Ubuntu OS terminal commands.
• Ability to troubleshoot hardware, software, and operational issues under guidance.
• Willingness to travel extensively for site deployment and service support.
• Good communication skills for operator interaction and training, with a strong learning attitude.