E-commerce order lifecycle, Basic Excel, shipment tracking processes, CRM or logistics platforms, NDR, In-transit, operational tracking systems, Rto

Ms Excel, Inbound, Outbound, Customer Support, Crm

Proficiency in call center tools and CRM systems such as Salesforce, Excellent verbal communication skills, Strong listening and problem-solving abilities

numerical ability , Active listening skills, Logical Reasoning, Excellent verbal communication in English, Basic Computer Knowledge, Familiarity with MS Office tools, Strong telephone etiquette, Hindi, Sound decision-making

Microsoft Office, Excel, phone calls, Chat, Email

google sheets , Excel, AI tools such as ChatGPT

Manual Testing, Excel, Sql, Crm Systems

google sheets , Excel

google sheets , Excel, Google Meet

ticketing systems , SaaS platforms, Excellent Communication, Fluency In English, Customer support tools