SAP, Ms Office, domestic and international trade processes

Microsoft Excel, Microsoft Outlook, Customer support voice

Decent typing speed, Basic computer proficiency

Chat Support, Customer Service, Written Communication, Non-Voice Process

Excellent verbal and written communication skills in English, Interpersonal Skills, Basic computer proficiency, Familiarity with MS Office

CRM system, Customer Service, Customer Interaction, Customer Retention

Customer Satisfaction, communication, Problem-solving, customer support processes, customer service

Analytical Thinking, Customer service, Excellent English communication skills