Itil V3, Application Support, Automation, Service Management, Risk Assessment

SAP, Automation solutions, Medium-voltage switchgear, Electrical systems expertise, Low-voltage switchgear

Bi Tools, Excel, Sql, AI tools, Project Management, Storytelling

Power Bi, SAS, Advanced Excel, Databricks, Ms Office, Python, Word, Powerpoint, Ai

business case development , Uat, Gap Analysis, Impact Analysis, Confluence, Azure DevOps, Power Bi, Jira, Defect Management, Microsoft Excel, As-Is To-Be process mapping, Lucidchart, Requirements gathering and management, User stories and acceptance criteria, KPI definition and measurement, Miro, BPMN and swimlane diagrams, Data Analysis, Requirements Traceability Matrix, BRD FRD documentation, Microsoft Visio, MS Project, Benefits realization, Scope and change management

Marketo, Process Optimization, Cross-functional leadership, Governance frameworks, AI-enabled automation practices, Stakeholder Management