Excel, Sql, Forecasting, Capacity Planning, Call Center, Workforce Management, Data Analysis, Scheduling, Wfm, Analytics

IEX knowledge, project management, Scheduling, Forecasting, Analytical Skills

Isms, Application Development, Web Devlopment, Analyst, Forecasting, Staffing, Technical Support, Ites, Scheduling, Wfm

real time analyst , RTA, Wfm, Workforce Management, Queue Management