Key responsibilities

Drive internal comms calendar: leadership messages, town halls, newsletters, digital campaigns, festive/company announcements ensuring alignment across functions
Partner with CEO & office and HR leadership to craft and cascade key messaging (org changes, policy updates, business updates)
Own employee engagement content EVP storytelling, recognition programs, culture initiatives, including HR forums, CSR, cultural events, and wellness programs across multiple locations
Manage comms channels (email, WhatsApp broadcasts, notice boards, intranet if any), with deliberate reach into central kitchen shop-floor staff and outlet/field teams not just HO
Design comms for central kitchen onboarding, shift communication, and safety/process updates translated for shop-floor audiences
Draft leadership speeches, talking points, and Q&A prep for town halls/events, including CK-specific forums
Track and report on comms effectiveness across HO, outlets, and CKs (readership, engagement, sentiment)
Coordinate with Ops/Manufacturing leadership at CKs to ensure comms reflect shop-floor realities (shift patterns, language needs, low-digital-access workers)
Coordinate cross-functionally with Marketing/Brand to keep internal and external voice consistent

Education & Experience

Graduate in Mass Communication, Journalism, Public Relations, Marketing, Human Resources, English, or a related discipline.
4 to 7 years of experience in Internal Communications or Corporate Communications, preferably spanning both corporate/retail and manufacturing or plant-floor environments.
Strong writing, editing, and content development skills with the ability to simplify leadership messaging for a diverse, distributed workforce.
Experience managing employee engagement, culture, or internal communication initiatives end-to-end.
Experience managing multiple communication channels such as email, newsletters, WhatsApp broadcasts, notice boards, and intranet platforms.
Ability to create communication suitable for multilingual and shop-floor audiences.
Strong stakeholder management skills with the ability to collaborate effectively across HR, Leadership, Operations, and Marketing teams.

Values

Contact Person

Sofiya Sayyed

SG OASIS

Interested candidates can share their resume on [HIDDEN TEXT]

Internal Communications Manager - QSR Brand