Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP FSCM Treasury and Risk Management (TRM)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance in a dynamic environment.

Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Coordinate with stakeholders to ensure alignment of support activities with business objectives.
Mentor junior team members to enhance their technical and problem-solving skills.
Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP FSCM Treasury and Risk Management (TRM).
Strong analytical and problem-solving abilities related to SAP FSCM Treasury and Risk Management (TRM) modules.
Experience in troubleshooting and resolving complex issues within SAP FSCM Treasury and Risk Management (TRM) environments.
Ability to work with cross-functional teams to understand system dependencies and impacts.
Familiarity with system monitoring tools and incident management processes.
Excellent communication skills to effectively document and convey technical information.

Additional Information:

The candidate should have minimum 5 years of experience in SAP FSCM Treasury and Risk Management (TRM).
This position is based at our BDC7A - SEZ location.
A 15 years full time education is required.