VPN Remote Access, ServiceNow ITSM, Incident Request Management, Basic Networking – TCP IP DHCP DNS LAN WAN, Microsoft Office Outlook, Microsoft Windows troubleshooting, Exchange Email Services, Active Directory

email clients , Technical Support, Remote Desktop Tools, Active Directory

mimecast , Networking Lan, Windows 10, Microsoft 365, Wan, Macos, Ios, AV video conferencing systems, Service Desk tools Freshservice, VPN remote access FortiClient, Active Directory, Secure file sharing Egnyte, Wi-Fi Meraki, Android device support, MDM Intune, Endpoint email security Sophos