it security best practices , Firewall Configuration, Printer Support, Patch Panels, networking fundamentals, Windows operating systems, server rack installation and management, network switches, wireless access point installation and configuration, desktop computers and computer hardware

Microsoft Active Directory, Ms Office 365, Gpos, Cisco Jabber, Enterprise encryption solutions, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Basic knowledge of Mac operating system, Helpdesk ticketing systems, Windows 7-10

Windows OS, Microsoft Office Suite, network basics

Network Devices, Wan, Microsoft Intune, Lan, Routers, Vpn, Switches, Firewalls, macOS operating systems, network printer setup, Windows Autopilot, Wi-Fi, Active Directory, ITSM tools, Microsoft 365 applications, IP address configuration

Windows Troubleshooting, Outlook Configuration, Instalation

ticketing systems , system imaging , Windows OS, Networking Basics, Hardware Troubleshooting, Remote Support, Office 365, Virus Removal, Backup Solutions, Active Directory