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Desktop Support Engineer
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Provide L1 Level support in LAN, Remote support. Provide Software, Hardware, Network Support and Operating System support . Configuring Microsoft outlook for user and troubleshooting Mail Problem. installing applications and computer peripherals.
Window troubleshooting, Video Conferencing
Knowledge on networking tools Ticketing service Incident Service
Job ID: 152022013
Skills:
Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support
Skills:
Microsoft Active Directory, Ms Office 365, Gpos, Cisco Jabber, Enterprise encryption solutions, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Basic knowledge of Mac operating system, Helpdesk ticketing systems, Windows 7-10
Skills:
ticketing systems , system imaging , Windows OS, Networking Basics, Hardware Troubleshooting, Remote Support, Office 365, Virus Removal, Backup Solutions, Active Directory
