Job Title: Computer Repair Technician

Location: Gudivada, Andhra Pradesh, India

Work Timings: 6:30 PM to 3:30 AM IST (EST Timings)

Job Summary

Tech365.io, a division of Princeton IT Services, is seeking a Computer Repair Technician to support laptop and desktop hardware repairs, with a primary focus on Lenovo systems. The technician will perform diagnostics, component replacements, system repairs, and warranty-related services while following Lenovo repair and service guidelines.

Responsibilities

Diagnose and troubleshoot Lenovo laptop and desktop hardware issues.
Perform component replacements, including RAM, SSD/HDD, batteries, displays, keyboards, and system boards.
Perform Lenovo system board and component repairs/replacements.
Use Lenovo diagnostic tools to identify and resolve hardware issues.
Process service cases, repair tickets, and work orders.
Follow Lenovo service procedures and repair guidelines.
Handle warranty and Accidental Damage Protection (ADP) related service procedures.
Install and configure operating systems, drivers, and required software.
Maintain accurate records of repairs and replaced components.
Perform quality checks after completing repairs.

Required Skills

Strong computer hardware troubleshooting and repair skills.
Hands-on experience repairing Lenovo laptops and desktops.
Knowledge of computer components, system boards, displays, storage, RAM, batteries, and peripherals.
Experience using hardware diagnostic tools.
Ability to perform component-level troubleshooting and replacement.
Willingness to complete required Lenovo technician training and certifications.
Knowledge of Lenovo service procedures is highly preferred.

Preferred Certifications

Lenovo Technician Certification or relevant Lenovo repair/service training.
CompTIA A+ certification is preferred.
Other OEM hardware certifications are an advantage.

Qualifications

Bachelor's degree in Computer Hardware, Electronics, Computer Science, IT, or a related field.
1 3 years of hands-on laptop/desktop repair experience preferred.
Experience with Lenovo systems is strongly preferred.
Freshers with relevant technical training may be considered.
Strong troubleshooting, documentation, and communication skills.