Job Title: Computer Repair Technician
Location: Gudivada, Andhra Pradesh, India
Work Timings: 6:30 PM to 3:30 AM IST (EST Timings)
Job Summary
Tech365.io, a division of Princeton IT Services, is seeking a
Computer Repair Technician to support laptop and desktop hardware repairs, with a primary focus on
Lenovo systems. The technician will perform diagnostics, component replacements, system repairs, and warranty-related services while following Lenovo repair and service guidelines.
Responsibilities
- Diagnose and troubleshoot Lenovo laptop and desktop hardware issues.
- Perform component replacements, including RAM, SSD/HDD, batteries, displays, keyboards, and system boards.
- Perform Lenovo system board and component repairs/replacements.
- Use Lenovo diagnostic tools to identify and resolve hardware issues.
- Process service cases, repair tickets, and work orders.
- Follow Lenovo service procedures and repair guidelines.
- Handle warranty and Accidental Damage Protection (ADP) related service procedures.
- Install and configure operating systems, drivers, and required software.
- Maintain accurate records of repairs and replaced components.
- Perform quality checks after completing repairs.
Required Skills
- Strong computer hardware troubleshooting and repair skills.
- Hands-on experience repairing Lenovo laptops and desktops.
- Knowledge of computer components, system boards, displays, storage, RAM, batteries, and peripherals.
- Experience using hardware diagnostic tools.
- Ability to perform component-level troubleshooting and replacement.
- Willingness to complete required Lenovo technician training and certifications.
- Knowledge of Lenovo service procedures is highly preferred.
Preferred Certifications
- Lenovo Technician Certification or relevant Lenovo repair/service training.
- CompTIA A+ certification is preferred.
- Other OEM hardware certifications are an advantage.
Qualifications
- Bachelor's degree in Computer Hardware, Electronics, Computer Science, IT, or a related field.
- 1 3 years of hands-on laptop/desktop repair experience preferred.
- Experience with Lenovo systems is strongly preferred.
- Freshers with relevant technical training may be considered.
- Strong troubleshooting, documentation, and communication skills.
