Microsoft Office, Windows, website functionality, technical support

Apis, Xml, Jira, B2B SaaS, Salesforce Service Cloud, Customer Support, Data Analysis, Excel Sheets, Technical Support, zendesk, bug-tracking systems

google sheets , CRMs, WhatsApp Business, Zoom

CRM Tools, Customer Support, Basic Technical Support, Analytical Skills, Customer Satisfaction, Standard office software

Confluence, Slack, Azure Ad, Atlassian Jira, Macos, Google Meet, Crowdstrike, Onelogin, Google Workspace, JAMF, Paloalto network, Windows-based systems

application configuration , Apis, PowerShell, Json, Itil, Devops, Typescript, REST, Javascript, Automation Tools, Agile, Python, Generative AI concepts, Technical administration of cloud-based or SaaS applications, Enterprise application support, Access management, Integration support, Release testing

baselight , post production support , avid media composer, Dailies, Media Ingest, Adobe Premiere Pro, davinci resolve, Post Production, Technical Support

Saas, Cloud Computing, Product Training, Technical support, Ticketing