traceroute , Servicenow, Wireshark, Ping, Tcpdump, Salesforce, internet and network troubleshooting, SaaS applications, SIP VoIP technologies, Contact Center platforms, network diagnostic tools, audio video devices

React, Typescript, Javascript, CSS, Rest Apis, HTML, Third-party integrations, OAuth authentication flows, Troubleshooting and debugging skills

material properties , Software Packages, engineering design tools, electrical component design

As2, Flat Files, FTP, Edifact, Http, Sql Queries, Sftp, Xml, Rest Apis, EDI integration products, Ansi X12, Spreadsheets

Red Hat Certified Engineer (RHCE), Red Hat Certified System Administrator (RHCSA), Ansible, Shell scripting, Red Hat Enterprise Linux, Python, Openshift, AI certification, Red Hat Certified Developer in Cloud Native Applications

Vxlan, BGP, MSTP, Lacp, Vpc, Network Protocols, Scripting, Ansible, Linux, VRRP, virtualization, OSPF, Automation, routing, Lan Switching, MLAG, EVPN, IP L2 and L3 protocols, IP Routing protocols, Pim, Network Equipment, STP

Tcp/ip, Mobile Devices, Documentation and creating knowledge articles, CRM tools such as Salesforce, Networking fundamentals, M2M communications, Computer systems, Cloud based management platform and application support, Jira or other bug management tools

Python, Linux, Operating System

Shell scripting, Kubernetes, Couchbase, Elasticsearch, Kafka, Rest Apis, Diameter, HTTP2, Linux UNIX systems, Ss7

Saas, UEM, Problem-solving, Troubleshooting, technical support