DHCP, Networking Concepts, Osi Model, Dns, Tcp Ip, server fundamentals

Excel Reporting, Servicenow, Nagios, Service Desk Management, Zabbix, SOP documentation, SMAX, Powerpoint, centreon, CTLM, Voice support

Kibana, Servicenow, Elk, Networking, Prometheus, Dns, Grafana, Datadog, Https, Docker, Bash Scripting, Apis, Log Analysis, Http, Jira, Load Balancers, Jenkins, Monitoring Tools, Linux, Ansible, Basic Troubleshooting, Incident Management, Kubernetes, SLA-based support, CI CD, AWS Cloud infrastructure