business case development , process mining , value realization , SAP, Digital Transformation, Advanced Excel, Vba, Ml, Power Bi, Automation, Ariba, GenAI, BPMN Process Mapping, KPI Design, L0–L3 Process Architecture, Workflow Automation, Analytics Platforms, Process Blueprinting, Performance Management, Salesforce, SOP Design, Ai, Benchmarking, Process Diagnostics, Lean Six Sigma, Vsm, Rca, Microsoft Visio, Data-driven Decision Making