Job Title: Receptionist cum Telecaller

Salary Range: 15,000–25,000/month

Educational Qualification: Minimum 12th pass, preferred graduate.

Experience: 2+ years in the service-based industry, preferably with telecalling experience.

Key Responsibilities:

Reception Duties:

1. Client Greeting and Handling:

• Greet visitors and clients warmly.

• Direct them to the relevant department or staff member.

2. Call Management:

• Handle incoming calls and transfer to appropriate departments.

• Maintain a professional tone and resolve general inquiries.

3. Scheduling and Coordination:

• Manage meeting room bookings and schedules.

• Coordinate with the HR or management for interviews or client meetings.

4. Record Maintenance:

• Maintain a visitor logbook and monitor office entries.

• Update and manage records of inquiries and feedback.

Telecalling Duties:

1. Lead Follow-Ups:

• Call prospective leads, explain services, and schedule appointments.

• Follow up with clients and ensure a seamless onboarding experience.

2. Sales Assistance:

• Pitch basic services to interested clients when the sales team is unavailable.

3. Data Management:

• Update CRM with call logs, feedback, and lead status.

Key Qualities Required:

• Fluent in English, Hindi, and Gujarati.

• Strong communication and interpersonal skills.

• Ability to multitask (reception and telecalling).

• Professional appearance and demeanor.

• Proficiency in MS Office and basic CRM software.

• A proactive attitude to engage with clients and staff.

Next Step (Mandatory): Complete this Pre-Screen Test within 48 hours:

https://forms.gle/8ZSeiq4HJCmitnha8

Applications without this test will not be considered.

Front Desk Receptionist