Performance Tuning, React, Node JS, Restful Apis, Angular Js, fault tolerance techniques, agile delivery methods, asynchronous processing, microservice patterns, continuous integration pipelines, secure coding practices, issue tracking tools

ACM Advanced content management system, API based integration, Automation development, Service Tools and applications, 3D Modeling tools

HVDC technology, cybersecurity principles, control and protection software development, IEC 61131-3 languages

data centers , Servicenow, Excel, Wireless, Routers, Hardware Support, Networking, Switches, Windows, Servers, Desktop Support, Microsoft 365, It Asset Management, Incident Management, Service Request Management, Freshservice, Jira Service Management, Remedy, Deskside Support, ManageEngine, IMACD, zendesk, Smart Hands, Cabling, Active Directory, Rack and Stack

Data Management, Outlook, Microsoft Office, Excel, French language proficiency, Teams, Document Processing, Data Validation

Api Integration, Advanced Sql, Knowledge Graph concepts, Relational data design, Process Optimization, Data modeling and documentation tools, Semantic retrieval frameworks, linked data, Data Validation, Vector databases, XML HTML5 structured content modeling, Data normalization, Transformation logic, End-to-end workflow architecture, Ontology modeling, Semantic data structures, GenAI and LLM technologies, Metadata governance, JSON schema development, Embeddings, RDF principles, Taxonomy design, Transformation and quality governance frameworks

Page Layouts, Integrations, Validation Rules, Flows, Record Types, Data Loader, Service Cloud features, Salesforce Inspector, Dynamic Forms, customized record pages, Platform App Builder, Lightning Experience, Service Console, Salesforce Certified Administrator, Salesforce Clouds, Lightning apps, Case Lifecycle, SLA Entitlement configurations