Job Title: Academic Counselor

Location: Sector 4, Noida

Employment Type: Full-Time

Experience: Minimum 6 months of experience in Sales or Counseling

Industry: EdTech, Education Management

Perks: Unlimited Incentives

ABOUT THE COMPANY

Counsel Union is a leading provider of practical psychology courses in India, aimed at improving mental health and well-being. We are trusted and top-rated by our students for our comprehensive and effective programs. Our mission is to provide one-stop solutions for a better mental health and well-being. Visit our website to learn more about our courses and services.

JOB DESCRIPTION

Provide personalized academic counseling to help students and professionals choose the right courses based on their career goals, educational background, and interests in psychology.

RESPONSIBILITIES

Counsel prospective candidates (students/working professionals/parents) on suitable learning programs
Conduct detailed needs assessments to align academic and career goals
Follow up on leads via phone, email, and other channels to drive enrollments
Provide accurate information about course content, structure, duration, and outcomes
Stay updated on EdTech trends and offerings for personalized guidance
Collaborate with sales and marketing teams to meet enrollment targets
Build and maintain relationships to ensure smooth onboarding
Track and record all student interactions and status in CRM systems
Offer post-enrollment support and resolve student queries

QUALIFICATIONS

Bachelor's/ Master's degree in Psychology Preferred
6+ months experience in counseling or EdTech sales
Strong communication, listening, and problem-solving skills
Familiarity with CRM tools and virtual communication platforms