System Monitoring Tools, Analytical Skills, Cloud Contact Center Implementation, Contact Center Technology Capabilities, Incident management processes

Microsoft Intune, Outlook, Office 365, Confluence, Jira, OneDrive, Microsoft Teams, Atlassian tools, JSM, Autopilot

Site Reliability Engineering(SRE), SQL Server, Devops, SQL SSIS, Foundational, Technology, UNIX Storage, Infrastructure-Storage-Administration, PLM Production Support process, Maintenance and Production Support process

Sql, Spring Boot, Microservices, Itil Processes, Github, Dynatrace, Kubernetes, Iam, Docker, Jenkins, PostgreSQL, Google Cloud Platform, CloudSQL, APM tools, Cloud Logging, Memorystore, Linux command-line, GKE, ITSM tools, Java 11

SQL Server, SSIS, Sql, UNIX Storage Technology