Machine Learning, Confluence, Saas, JIRA, Python, Ai, zendesk

Unix, Windows, Grafana, MySQL, Microsoft Azure, Excel, Pycharm, Putty, SQL server, Winscp, Linux, Elastic Search, MongoDB, Microsoft Windows Operating systems, Word, Azure Alerts, Server Logs, Application Logs, Azure Monitoring, SaaS Application logging and Monitoring, zendesk, Salesforce, Data Dog, Application Insight, AWS cloud Infrastructure, Advance Formulas

SAP, Xml, Json, Rest Apis, Excel, Sql, Pdf, ITIL Incident Problem Change and Release Management, file-based integrations, Automation Anywhere A360, API-based automations

Elasticsearch, Shell scripting, Kafka, Couchbase, Rest Apis, Diameter, Kubernetes, HTTP2, Linux UNIX systems, Ss7

Rest Api, Jira, Okta, Microsoft 365, Confluence, Slack, Splunk, SaaS platforms, AI-powered support platforms, Salesforce, AI tools, email security fundamentals, Crowdstrike, internal chatbots, Google Workspace, Cortex SOAR, cloud ecosystems, zendesk, GPT-based assistants, Zoom

Confluence, MySQL, Sql Server 2005, Rdbms Concepts, Jira, Sql, source control systems

Servicenow, MySQL, Postgres, Rest Apis, JIRA, Basic Sql, Salesforce, webhooks, Incident management process, ITSM tools

Apis, CSS, HTML, zendesk, Freshdesk