Job Description:

We are seeking an experienced SAP FSM Consultant with strong expertise in implementing and supporting SAP Field Service Management solutions
The ideal candidate will have hands on experience in configuring customizing and integrating SAP FSM with backend ERP systems like S 4 HANA and ECC

Key Responsibilities:

Implement and support SAP FSM solutions across full lifecycle projects
Configure customize and test FSM scenarios as per client requirements
Identify gaps issues and propose workarounds prepare RICEFW documents functional technical designs and test cases
Conduct workshops demos and presentations for clients
Perform SAP FSM system setup and administration tasks
Configure FSM functionalities including Resource Planner Scheduling Dispatching Service Fulfillment Time Material Journal approval Smart Forms and Business Rules
Manage Crowd Service and foundational services like Auto Scheduling policies
Integrate SAP FSM with ERP systems using SAP FSM Connector and SAP CPI design groovy scripts for CPI
Develop custom reports using Jaspersoft and handle custom developments and data replication
Support project phases Requirement Gathering Business Process Design Configuration Testing Cutover Training Hypercare and Enhancements

Minimum 9 years of SAP FSM implementation experience with at least 2 full lifecycle projects
Proficiency in SAP FSM configuration customization and integration
Exposure to SAP CPI groovy scripting and Jaspersoft reporting
Knowledge of SAP CRM C4C Service module and SAP S 4 HANA Service Customer Service modules preferred
Familiarity with SSAM SAP Service and Asset Manager is an advantage
SAP FSM certification is desirable

Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data
Awareness of latest technologies and trends
Logical thinking and problem solving skills along with an ability to collaborate
Ability to assess the current processes identify improvement areas and suggest the technology solutions
One or two industry domain knowledge
Location of posting Infosys Ltd
is committed to ensuring you have the best experience throughout your journey with us
We currently have open positions in a number of locations across India Bangalore Pune Hyderabad Chennai Chandigarh Trivandrum Indore Nagpur Mangalore Noida Bhubaneswar Kolkata Coimbatore Jaipur Mysore and Hubli
While we work in accordance with business requirements we shall strive to offer you the location of your choice where possible

Technology->SAP Functional->SAP Field Service Management