Job Title: Account Manager – Client Servicing & Brand Strategy

Location: Noida / Gurugram / Delhi

Company: Adfluence Hub

Industry: Influencer Marketing

Employment Type: Full-time

Experience Required: 3–5 Years

About Adfluence Hub

Adfluence Hub is an intelligence-led influencer marketing company helping brands plan, execute, and measure creator-led campaigns at scale. We combine strategy, creator intelligence, technology, and campaign execution to deliver impactful, data-driven influencer marketing solutions.

Role Overview

We are looking for an experienced Account Manager – Client Servicing & Brand Strategy to lead end-to-end influencer marketing campaigns and serve as the primary bridge between clients and cross-functional teams.

The ideal candidate will translate business objectives into effective campaign strategies, manage client relationships, drive seamless campaign execution, and identify account growth opportunities.

This role requires a strategic, organized, and solution-oriented professional who can manage multiple stakeholders in a fast-paced environment while delivering an exceptional client experience from brief to reporting.

Key Responsibilities

Client Servicing & Relationship Management

Act as the primary point of contact for assigned clients.
Build and maintain strong, long-term relationships with brand and agency stakeholders.
Understand client business objectives, category, audience, campaign goals and communication priorities.
Conduct regular client meetings, campaign reviews and status updates.
Manage expectations around timelines, deliverables, budgets and dependencies.
Proactively identify and resolve risks, delays and concerns.

Brand & Campaign Strategy

Translate client briefs into clear influencer marketing strategies and campaign plans.
Recommend creator mix, platform mix, content formats, campaign phases and performance benchmarks.
Conduct category, competitor, audience and creator-content research to strengthen recommendations.
Develop campaign narratives, content territories, creator briefs and communication frameworks.
Identify relevant cultural trends, audience insights and creator opportunities.
Present strategic recommendations confidently to clients and internal stakeholders.

Proposal & Presentation Development

Create proposals, pitch decks, campaign plans and review presentations.
Prepare campaign calendars, creator recommendations, budget plans and execution timelines.
Ensure proposals are commercially viable and aligned with internal approvals.
Support new-business pitches, client renewals and account expansion opportunities.

End-to-End Campaign Management

Manage the complete campaign lifecycle from briefing to closure.
Develop project plans, timelines and responsibility matrices.
Coordinate creator discovery, shortlisting, outreach, negotiation, content development, approvals and go-live.
Maintain accurate campaign trackers, cost sheets and payment documentation.
Track campaign budgets, creator costs, utilization and profitability.
Coordinate with finance and operations teams for creator invoicing and payments.
Ensure campaigns are delivered on time, within budget and as per agreed scope.

Creator Selection & Quality Control

Review creator recommendations against the client brief.
Evaluate creators based on audience fit, content quality, engagement, brand suitability, performance and commercial feasibility.
Ensure creator lists meet quality, diversity and scale requirements.
Review profiles for brand safety, competitive conflicts and content relevance.
Coordinate with creator management teams for timely outreach and closure.

Content & Execution Management

Convert campaign strategy into actionable creator briefs.
Review scripts, concepts, storyboards and content submissions.
Ensure content aligns with brand tone, messaging and campaign objectives.
Manage client feedback and creator revisions efficiently.
Ensure content meets platform, brand-safety, disclosure and compliance requirements.
Monitor campaign progress and resolve execution issues proactively.

Reporting & Performance Analysis

Track campaign performance across reach, views, engagement, content quality and other agreed metrics.
Work with analytics teams to prepare campaign reports and review decks.
Extract actionable insights beyond basic performance reporting.
Identify top-performing creators, formats, hooks and content themes.
Conduct post-campaign reviews and recommend improvements for future campaigns.

Account Growth & Retention

Identify opportunities to expand existing client relationships.
Recommend additional campaigns, platforms, creator solutions, technology products or strategic services.
Support account renewals and annual planning discussions.
Build upsell and cross-sell opportunities.
Contribute to account profitability, revenue growth and client retention.

Internal Collaboration

Work closely with strategy, sales, operations, creator management, data, technology and finance teams.
Provide clear internal briefs and ensure alignment across stakeholders.
Conduct regular internal reviews to track campaign progress.
Escalate critical issues with complete context and recommended solutions.
Support junior team members and contribute to improving internal processes and campaign-management systems.

Company Culture

At Adfluence Hub, we value ownership, collaboration, and innovation in everything we do. We are committed to fostering both professional and personal growth by creating a supportive and inclusive environment where ideas thrive and creativity drives impact.

Join us and be part of a team that is shaping the future of influencer-led brand storytelling.

Account Manager- Client Servicing & Brand Strategy