Job Title: Account Manager – Client Servicing & Brand Strategy
Location: Noida / Gurugram / Delhi
Company: Adfluence Hub
Industry: Influencer Marketing
Employment Type: Full-time
Experience Required: 3–5 Years
About Adfluence Hub
Adfluence Hub is an intelligence-led influencer marketing company helping brands plan, execute, and measure creator-led campaigns at scale. We combine strategy, creator intelligence, technology, and campaign execution to deliver impactful, data-driven influencer marketing solutions.
Role Overview
We are looking for an experienced Account Manager – Client Servicing & Brand Strategy to lead end-to-end influencer marketing campaigns and serve as the primary bridge between clients and cross-functional teams.
The ideal candidate will translate business objectives into effective campaign strategies, manage client relationships, drive seamless campaign execution, and identify account growth opportunities.
This role requires a strategic, organized, and solution-oriented professional who can manage multiple stakeholders in a fast-paced environment while delivering an exceptional client experience from brief to reporting.
Key Responsibilities
Client Servicing & Relationship Management
- Act as the primary point of contact for assigned clients.
- Build and maintain strong, long-term relationships with brand and agency stakeholders.
- Understand client business objectives, category, audience, campaign goals and communication priorities.
- Conduct regular client meetings, campaign reviews and status updates.
- Manage expectations around timelines, deliverables, budgets and dependencies.
- Proactively identify and resolve risks, delays and concerns.
Brand & Campaign Strategy
- Translate client briefs into clear influencer marketing strategies and campaign plans.
- Recommend creator mix, platform mix, content formats, campaign phases and performance benchmarks.
- Conduct category, competitor, audience and creator-content research to strengthen recommendations.
- Develop campaign narratives, content territories, creator briefs and communication frameworks.
- Identify relevant cultural trends, audience insights and creator opportunities.
- Present strategic recommendations confidently to clients and internal stakeholders.
Proposal & Presentation Development
- Create proposals, pitch decks, campaign plans and review presentations.
- Prepare campaign calendars, creator recommendations, budget plans and execution timelines.
- Ensure proposals are commercially viable and aligned with internal approvals.
- Support new-business pitches, client renewals and account expansion opportunities.
End-to-End Campaign Management
- Manage the complete campaign lifecycle from briefing to closure.
- Develop project plans, timelines and responsibility matrices.
- Coordinate creator discovery, shortlisting, outreach, negotiation, content development, approvals and go-live.
- Maintain accurate campaign trackers, cost sheets and payment documentation.
- Track campaign budgets, creator costs, utilization and profitability.
- Coordinate with finance and operations teams for creator invoicing and payments.
- Ensure campaigns are delivered on time, within budget and as per agreed scope.
Creator Selection & Quality Control
- Review creator recommendations against the client brief.
- Evaluate creators based on audience fit, content quality, engagement, brand suitability, performance and commercial feasibility.
- Ensure creator lists meet quality, diversity and scale requirements.
- Review profiles for brand safety, competitive conflicts and content relevance.
- Coordinate with creator management teams for timely outreach and closure.
Content & Execution Management
- Convert campaign strategy into actionable creator briefs.
- Review scripts, concepts, storyboards and content submissions.
- Ensure content aligns with brand tone, messaging and campaign objectives.
- Manage client feedback and creator revisions efficiently.
- Ensure content meets platform, brand-safety, disclosure and compliance requirements.
- Monitor campaign progress and resolve execution issues proactively.
Reporting & Performance Analysis
- Track campaign performance across reach, views, engagement, content quality and other agreed metrics.
- Work with analytics teams to prepare campaign reports and review decks.
- Extract actionable insights beyond basic performance reporting.
- Identify top-performing creators, formats, hooks and content themes.
- Conduct post-campaign reviews and recommend improvements for future campaigns.
Account Growth & Retention
- Identify opportunities to expand existing client relationships.
- Recommend additional campaigns, platforms, creator solutions, technology products or strategic services.
- Support account renewals and annual planning discussions.
- Build upsell and cross-sell opportunities.
- Contribute to account profitability, revenue growth and client retention.
Internal Collaboration
- Work closely with strategy, sales, operations, creator management, data, technology and finance teams.
- Provide clear internal briefs and ensure alignment across stakeholders.
- Conduct regular internal reviews to track campaign progress.
- Escalate critical issues with complete context and recommended solutions.
- Support junior team members and contribute to improving internal processes and campaign-management systems.
Company Culture
At Adfluence Hub, we value ownership, collaboration, and innovation in everything we do. We are committed to fostering both professional and personal growth by creating a supportive and inclusive environment where ideas thrive and creativity drives impact.
Join us and be part of a team that is shaping the future of influencer-led brand storytelling.
