Role Overview

The Client Relationship Specialist is responsible for delivering highly personalized mentoring and one-on-one counselling to help students make confident academic and career decisions. This role plays a crucial part in supporting enrolment goals by providing structured guidance and building strong mentor–student relationships throughout the admission journey.

Key Responsibilities

Conduct detailed one-on-one counselling sessions to understand each student's goals, strengths, and preferences.
Provide personalized mentoring plans tailored to individual academic and career aspirations.
Guide students step-by-step through the counselling and admission process.
Recommend best-fit colleges, courses, and career pathways based on each student's profile and objectives.
Build strong mentor–student relationships to ensure trust, clarity, and long-term engagement.
Track student progress and counselling outcomes to enhance guidance quality and improve enrolment conversions.
Collaborate with internal teams to ensure students receive accurate information and seamless support throughout their journey.

Qualifications

Bachelor's or Postgraduate degree in any discipline.
2–4 years of experience in sales, counselling, or client-facing roles (preferred).

• Fluency in English and Kannada is mandatory.

Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Prior experience in customer service or counselling is an advantage.
Knowledge of NEET UG/PG counselling processes will be an added advantage.
Proficiency in MS Excel, research, and presentation skills.

Perks & Benefits:

Paid Annual Leaves
Long vacation during new year
PF, Health Insurance, Team Lunches
Great job satisfaction
Immense learning & personal development

Additional Details:

Job Title: Client Relationship Specialist
CTC: Up to 4 – 5 LPA + Incentives
Location: Jaya Nagar, Bengaluru
Job Type: Full Time (Onsite)
Working Days: 6 Days
Experience: 2 - 4 Years
Notice Period: Immediate to 7 days

Academic Mentor | Upto 4 - 5 LPA | Bengaluru | Jayanagar | Immediate Joiners | Kannada